bt_bb_section_bottom_section_coverage_image

Privacy Policy

Last updated: October 19, 2025

Drip Envy LLC (“Drip Envy,” “we,” “us,” “our”) respects your privacy. This Privacy Policy explains what we collect, how we use it, and your choices. By using our website, booking tools, texting with us, or receiving our services (the “Services”), you agree to this Policy.

Company: Drip Envy LLC

1) Information We Collect
1.1 You provide to us

  • Contact & account info: name, email, phone, address, login identifiers.
  • Booking & purchase info: appointment details, services selected, payment method details (processed by our payment provider), billing zip/postal code.
  • Health intake & preferences: wellness goals, allergies, sensitivities, and answers to intake questions you voluntarily provide.
  • Communications: emails, SMS/MMS, chat messages, reviews, survey responses.
  • Marketing consent: your choices about email/SMS and other outreach.

1.2 Collected automatically

  • Device/usage data: IP address, device/browser type, pages viewed, referring/exit pages, time on site, approximate location (city/region).
  • Cookies & similar tech: for sign-in, preferences, analytics, and marketing measurement.

1.3 From third parties

  • Payment/fraud prevention from payment processors.
  • Scheduling, messaging, analytics providers that help us run the Services.
  • Marketing platforms to deliver communications and ads (where permitted).

2) How We Use Information

  • Provide the Services: bookings, confirmations, delivering services, processing payments, receipts.
  • Communicate: confirmations, reminders, updates, follow-ups, support.
  • SMS/MMS program: transactional alerts and, if you opt in, promotional/marketing texts (see Section 5).
  • Improve & secure: troubleshoot, analyze performance, test features, prevent fraud.
  • Marketing & personalization: show relevant offers and ads (where permitted).
  • Compliance: meet legal, tax, and regulatory duties; enforce policies.

3) When We Share Information

We do not sell your personal information. We may share limited information with:

  • Service providers (“processors”): scheduling, payments, messaging, analytics, email/SMS delivery, security, and hosting vendors that act on our instructions.
  • Professional advisors & compliance: auditors, insurers, lawyers, regulators.
  • Business transfers: in connection with a merger, financing, or sale of assets.
  • Legal & safety: to comply with law or protect you/us/others.

4) Payments

Payments are processed by third-party processors; we do not store full card numbers. Your payment is subject to the processor’s terms and privacy policy.

5) SMS/MMS Messaging Program

Types: (a) Transactional/operational (confirmations, reminders, receipts, safety alerts), and (b) Promotional/marketing (new services, events, memberships, limited-time offers) if you opt in.

Message frequency varies. Message & data rates may apply. Carriers are not liable for delayed/undelivered messages. Consent is not a condition of purchase.

Opt-out: Reply STOP, UNSUBSCRIBE, CANCEL, QUIT, or END to stop marketing texts. You may still receive transactional texts as permitted by law. To stop all texts (including transactional), reply STOP ALL or email support@dripenvy.com with your name and mobile number.

Help: Reply HELP to any message or email support@dripenvy.com.

Data use: Messaging data is processed only to operate the program and comply with this Policy.

6) Your Choices

  • Email: use the Unsubscribe link in marketing emails.
  • Text: see Section 5.
  • Cookies: block/delete cookies in your browser (some features may not work).
  • Account info: contact us to update your contact details/preferences.

7) Cookies & Analytics

We use cookies, pixels, and similar tools to maintain sessions, remember preferences, measure traffic and performance, understand usage, and deliver/measure ads (where permitted). You can block cookies in your browser, but some features may not work properly.

8) HIPAA, PHI & Sensitive Information

Standard email and SMS are not secure for Protected Health Information (PHI). Please avoid sending sensitive medical details via email or text. If secure exchange is needed, we will provide a secure method.

9) Data Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. No method is 100% secure. We will notify you of a security incident as required by law.

10) Data Retention

We keep personal information only as long as needed for the purposes in this Policy and to comply with legal obligations. We may retain de-identified or aggregated data.

11) Children’s Privacy

The Services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child provided data, contact us and we will delete it.

12) Your Privacy Rights

Residents of certain U.S. states (including California, Colorado, Connecticut, Virginia, and Utah) may have rights to access/know, correct, delete, and opt out of certain data uses (like “sharing” for cross-context behavioral advertising), and not be discriminated against for exercising rights.

How to exercise: Email support@dripenvy.com with subject “Privacy Request,” your name, email/phone, and your request (access, delete, correct, opt out, etc.). We may need to verify your identity. You may use an authorized agent with proof of authorization.

Do Not Sell or Share (CA): We do not sell personal information for money. If analytics/ads qualify as “sharing,” you may opt out by emailing us. We honor required browser-based opt-out signals where applicable.

Do Not Track: We do not currently respond to DNT signals.

13) International Users

We operate in the United States. If you use the Services from outside the U.S., your information may be processed in the U.S.

14) Third-Party Links & Services

We may link to third-party sites or use third-party tools (scheduling, payments, analytics, messaging). Their privacy practices are their own. Please review their policies.

15) Changes to This Policy

We may update this Policy from time to time. When we do, we will change the “Last updated” date. Changes take effect when posted. Your continued use means you accept the updated Policy.

16) Contact Us

Email: support@dripenvy.com
Mail: Drip Envy LLC, 1101 Holland Drive, Suite 26, Boca Raton, FL 33487

Short Privacy Notice for Forms/Checkout

By submitting your information, you agree to our collection and use as described in this Privacy Policy, including email/SMS communications (if you opt in for marketing). Message frequency varies. Message & data rates may apply. Reply STOP to cancel, HELP for help.

CALL NOW